Exterior cleaning across Hemel Hempstead & Hertfordshire

Glass so clear, you'll think the window's open.

Windows, gutters, fascias, conservatory roofs and driveways, cleaned properly by Anthony, the Captain himself. Frames and sills included on every visit. Not just the first.

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  • 5.0 on Google
  • Fully insured
  • 30 min arrival window
The Captain, on the job

"Perfectly clean windows so much so you would assume the French doors were open."

Yorky, Google review
Windows from £20 frames & sills included
Professional✦Reliable✦Honest✦Affordable✦ Fully insured✦Frames & sills every time✦Reminder text the day before✦5.0 on Google✦

Services & prices

Everything outside, shipshape.

Clear prices, no surprises. Pick what you need, add it to your quote, and Anthony will come back to you with an exact price for your property.

Freshly cleaned window with crisp reflections

Exterior Window Cleaning

from£20

Every pane, frame, sill and door, cleaned with a water-fed pole that safely reaches upstairs windows from the ground. Streak-free, every time.

  • Frames & sills included
  • Regular round or one-off
Water-fed brush cleaning a white gutter

Fascia, Soffit & Gutter Cleaning

from£40

Black streaks and green grime washed off so your whites look white again. Easy to add to a window clean on the same visit.

  • Gutters, fascias, soffits
  • Downpipes included
Rear of a house with clean windows, doors and gutters

Conservatory Roof Cleaning

from£50

Moss, algae and grime lifted off the roof panels and glass, so the light floods back into your favourite room.

  • Roof panels & glazing
  • Frames & sills included

Pressure Washing

from£80

Block paving, slabs, concrete, brick, resin or tarmac. Driveways and patios brought back to looking brand new.

  • Driveways & patios
  • Paths & walls

Also on board: internal window cleaning, shopfronts and commercial units. Just ask.

Commercial cleaning

Real jobs, real results

Drag the line. See the difference.

No filters, no stock photos. Just Anthony's work on real Hertfordshire homes, photographed before and after.

Tip: drag, swipe or use your arrow keys.

After cleaning
Before cleaning
Mid-cleanFinished

The Captain's Standard

Frames & sills included. Every clean. Every time.

Plenty of window cleaners do the glass and go. On the Captain's round, the frames, sills, tracks and vents get cleaned on every single visit, not just the first. These are close-ups from real jobs.

"Anthony not only cleans the windows to a high standard, all the sills and frames are gleaming too."Jane Meale, Google review
Window sill and track, dirty on the left and clean on the right
Sills & tracks
Sill before and after cleaning
Door sills
Trickle vent and frame before and after cleaning
Trickle vents
Window sill dusty on the left and clean on the right
Sill faces
Window reveal with cobwebs removed
Reveals & cobwebs
Frame top and vent before and after
Frame tops

The Captain's customer journey

Your clean, from booking to final check.

Eight things you can count on, every single visit. Good communication, respect for your home and a job done properly.

01

Reminder text the day before

Standard on every visit, so you're never caught off guard. Extra reminders are available if you need them.

02

30-minute arrival window

If you need to be in, you'll get a clear arrival window. No waiting in all day.

03

A friendly greeting

If you're home, expect a knock and a friendly hello before any work starts.

04

Respect for your home

Need us to come through the house? Shoe covers go on and everything is treated with care.

05

Area checked before we start

We make sure the area is clear and safe. Larger items are best moved beforehand where possible.

06

Before & after photos

With your permission, photos are taken to protect both of us and to show you the difference.

07

Frames & sills included

Every clean, every time. On every visit, not just the first.

08

Final check

Anthony makes sure you're happy with the work before he leaves. Simple as that.

5.0

14 Google reviews. Every single one five stars.

What the neighbours say

Don't take the Captain's word for it.

Read them all on Google
★★★★★
Had my windows cleaned for probs first time in 2 years and my god can you tell the difference, perfectly clean windows so much so you would assume the French doors were open. Top service and bang on time.
YYorkyGoogle review
★★★★★
Very professional. Anthony not only cleans the windows to a high standard, all the sills and frames are gleaming too. Admin is perfect too. Definitely would recommend.
JJane MealeGoogle review
★★★★★
Fantastic service, windows had not been cleaned externally on the upstairs since house was built about 4 yrs ago. I did not think it possible that they would sparkle, Anthony did an amazing job.
MMargaret Mc ShaneGoogle review
★★★★★
Easy booking, arrived on time, paying online was so simple and the windows are cleaned perfectly with no smears! Great price!!
JJade LewisGoogle review
★★★★★
Anthony is very professional, really quick to respond to questions and messages and he has done an amazing job of cleaning our windows too. Would highly recommend to friends and family.
EEilisha WhiteGoogle review
★★★★★
If you like to have your windows cleaned professionally and by someone who loves and enjoys their job, Anthony is the guy for you. 10/10 services, he does my barbershop and I am very pleased with the outcome.
KKazim KazGoogle review
★★★★★
Friendly and professional service. Very happy with the window clean.
SSamuel CordellLocal Guide
★★★★★
Absolutely fantastic service! My windows look amazing, and the balcony screens are absolutely spotless. The communication was excellent from start to finish.
KKimberley SandersGoogle review
★★★★★
Excellent window cleaning service! Great communication from start to finish, reliable, friendly, and my windows are absolutely sparkling. I'll definitely be using them again.
LLyndsey SmithGoogle review
★★★★★
Excellent service from start to finish. My windows and doors look absolutely amazing. They're spotless, sparkling, and have made such a difference to the house.
YYasmin RoseGoogle review
★★★★★
Fantastic service, we've had our windows cleaned twice and quite recently some of the extra additional services they provide. Regular happy and satisfied customers.
KKiran MurrellGoogle review
★★★★★
Captain Exterior Services were amazing, very good prices and very thorough when it comes to the cleaning. Will highly recommend. And very pleased with the results.
HHayley JonesGoogle review
★★★★★
Great service from enquiring to getting the job completed. Highly recommend.
JJemma BannardGoogle review
★★★★★
Excellent service, thank you!
LLexie JordanneLocal Guide
Owner
Head of IT?
Also Anthony
Tap for sound: meet the team

Meet the Captain

Meet the crew. (It's Anthony.)

Owner. Operations & Finance Manager. Head of Customer Services and Social Media. Guilty of doing absolutely everything himself, which is exactly why every job gets done properly.

When you book Captain Exterior Services, the person who answers your message is the person who turns up, does the work and checks you're happy before leaving. No call centres, no strangers, no corners cut.

  • Owner
  • Window cleaner
  • Gutter specialist
  • Customer service
  • Head of IT (Darryl, allegedly)
Book the Captain

Commercial cleaning

Shopfronts, salons & offices.

Your windows are the first thing customers see. Anthony keeps shopfronts, salons, offices and property managers' buildings looking sharp, with the same care he gives every home.

  • Shopfronts & large glazing
  • Salons, barbershops & cafes
  • Offices, flats & balconies
  • Dust sheets down inside, every time
"10/10 services, he does my barbershop and I am very pleased with the outcome."Kazim Kaz, barbershop owner
Fully insuredfor homes & businesses

Captain's Recommend & Reward

Share the Captain. Claim the treasure.

Love your sparkling windows? Recommend Anthony to friends, family and neighbours, and you both get rewarded when they join the regular round.

Your friend gets

£5

off their second regular window clean

You get

£10

Captain account credit for every successful recommendation, no limit

Same street bonus

Neighbour on your road?

£15

credit instead of £10 when they live on the same street as you

Treasure chest milestones

On top of your credit, rack up recommendations and unlock One4all gift cards. They stack up to £85.

3£10gift card
5£25gift card
10£50gift card
  1. 1
    Tell them about the Captain

    No need to send us anyone's details.

  2. 2
    They mention your name

    When they first get in touch for a quote.

  3. 3
    You both get rewarded

    Once they've joined the regular round and completed their second clean.

Credit never expires, can be banked and used on any service.

Areas we cover

Home port: Hemel Hempstead.

Anthony covers Hemel Hempstead, Tring, Berkhamsted, St Albans and the surrounding Hertfordshire villages. Not sure if you're on the route? Ask, it's free.

  • Hemel Hempstead
  • Tring
  • Berkhamsted
  • St Albans
  • & surrounding areas

Hours

Monday to Friday8am to 6pm

Saturday & SundayClosed

Service area chart showing Tring, Berkhamsted, Hemel Hempstead and St Albans Tring Berkhamsted Hemel Hempstead St Albans N HERTFORDSHIRE · THE CAPTAIN'S ROUTE

Free, no obligation quote

Let's get your home looking shipshape.

Tell Anthony a little about your property and he'll come back to you with a clear price. No pressure, no hard sell.

  1. 1Anthony reviews your details and replies with your price
  2. 2Pick a date that suits you
  3. 3Reminder text the day before your clean
  4. 4Sparkling windows, frames and sills
Call07359 099268 WhatsAppMessage Anthony Emailanthony@captainexteriorservices.com

Prefer to chat? Call or WhatsApp Anthony on 07359 099268.

Questions

Good to know.

Anything else? Just message Anthony, he's famously quick to reply.

Do I need to be home for my clean?

No, most customers aren't. You'll get a reminder text the day before, and if you do need to be in, Anthony gives you a clear 30-minute arrival window.

Are frames and sills really included every time?

Yes. It's the Captain's Standard: glass, frames, sills and doors are cleaned on every visit, not just the first one.

How do you reach upstairs windows?

With a water-fed pole system that safely reaches upstairs windows from the ground, so there are no ladders leaning on your frames.

Are you insured?

Yes, Captain Exterior Services is fully insured for both homes and businesses.

How do I pay?

Paying online is quick and simple, something plenty of customers mention in their reviews.

Can I book a one-off clean?

Absolutely. You can book a one-off clean or join the regular round. Regular round customers can also earn Recommend & Reward credit.

Which areas do you cover?

Hemel Hempstead, Tring, Berkhamsted, St Albans and the surrounding Hertfordshire areas.

Call WhatsApp Free quote

Captain's Recommend & Reward Programme

Terms & conditions, effective from 20 September 2026

1. Who can take part

The programme is available to new and existing regular window-cleaning customers of Captain Exterior Services. Existing customers who have already completed at least two paid regular cleans can begin earning and using rewards immediately. New customers may begin making recommendations as soon as they have joined our regular window-cleaning round, but any rewards they earn will remain pending until they have completed and paid for their own second regular clean. If a new customer leaves the regular round before completing their second clean, any pending referral rewards will not be activated.

2. How to make a recommendation

The person you recommend must contact Captain Exterior Services directly and mention your name when they first get in touch. We do not require customers to provide us with their friends' or family members' personal contact details. A recommendation cannot normally be added retrospectively after the new customer's first clean has taken place. Each new service address can count as one referred customer.

3. What counts as a successful recommendation

A recommendation becomes successful when the referred customer is a genuine new Captain Exterior Services customer, joins our regular window-cleaning round, completes their first and second regular cleans, and has paid all amounts due for those first two cleans. One-off window cleans and other one-off services do not qualify unless we specifically state otherwise.

4. New customer reward

A referred new customer receives £5 off their second regular window clean. Their first clean is charged at the normal quoted price. The £5 reward has no cash value and cannot be transferred, withdrawn or exchanged for cash. The discount cannot be combined with another introductory or promotional discount unless Captain Exterior Services specifically agrees otherwise.

5. Referring customer reward

For every successful recommendation, the referring customer receives £10 Captain Exterior Services account credit. The credit is activated after the referred customer has completed and paid for their second regular clean. There is no limit to the number of successful recommendations a customer can make.

6. Same street bonus

Where the referred customer's service address is on the same named street or road as the referring customer's service address, the referral reward increases from £10 to £15 Captain Exterior Services account credit. The £15 replaces the standard £10 referral credit; the two rewards are not added together. A same-street recommendation still counts as one successful recommendation towards the Milestone Rewards.

7. Captain account credit

Referral credit is promotional account credit and cannot be redeemed, withdrawn, transferred or exchanged for cash. Account credit may be used towards the customer's future regular window cleans, saved or banked for future use, or used towards other eligible services provided by Captain Exterior Services. Customers may combine multiple referral credits. If the available account credit is greater than the value of a service, only the amount required will be deducted and the remaining credit will stay on the customer's account for future use. Account credit cannot create a cash balance or cash refund. There is currently no expiry date on earned Captain account credit.

8. Milestone rewards

Successful recommendations also count towards our Milestone Rewards: 3 successful recommendations earn a £10 One4all Gift Card, 5 earn a £25 One4all Gift Card and 10 earn a £50 One4all Gift Card. These milestones are cumulative, so a customer who reaches 10 successful recommendations will have earned all three milestone rewards, a total of £85 in One4all Gift Cards. Milestone totals do not reset when a reward is reached. Recommendations beyond 10 continue to earn the normal £10 or £15 Captain account credit, but no additional milestone gift cards are currently offered beyond the 10-referral milestone.

9. When a referral counts towards a milestone

A referral is only added to the customer's milestone total after the referred customer has completed and paid for their second regular clean. Simply providing someone's name, obtaining a quotation, making a booking or completing one clean does not count as a successful recommendation. If a referring customer has not yet completed their own second regular clean, successful referrals may be recorded against their account, but associated rewards will remain pending until they themselves become eligible.

10. One4all gift cards

Milestone gift cards are supplied as One4all Gift Cards and are subject to One4all's own terms and conditions. One4all is not a sponsor, partner or administrator of Captain's Recommend & Reward Programme. Gift cards cannot be exchanged with Captain Exterior Services for cash or Captain account credit. If One4all Gift Cards become unavailable, Captain Exterior Services may provide an alternative widely usable gift card of the same or greater face value.

11. Multiple recommendations

There is no overall limit to the number of people a customer may recommend. However, only one customer can receive the referral reward for each new customer; a new service address can only generate one qualifying referral; customers cannot refer themselves; and creating duplicate customer accounts, false referrals or otherwise attempting to manipulate the programme will not qualify. Where more than one person claims to have recommended the same customer, the name given by the new customer when they first contacted Captain Exterior Services will normally determine who receives the reward.

12. Failed or cancelled cleans

If the referred customer cancels before completing their second regular clean, the recommendation does not qualify. If payment for a qualifying clean fails, remains unpaid, is refunded or is subsequently reversed, the referral will not become successful until the relevant payment has been settled. Where a reward has been issued as a result of an obvious error, duplicate account or fraudulent referral, Captain Exterior Services reserves the right to correct the customer's reward balance.

13. Privacy and contacting referrals

Customers should not send Captain Exterior Services another person's phone number, email address or other personal information for marketing purposes without that person's permission. The recommended person should contact Captain Exterior Services themselves and tell us who recommended them. This keeps the referral process simple: recommend us, ask them to mention your name, and we take it from there.

14. Changes to the programme

Captain's Recommend & Reward Programme is currently an ongoing customer rewards programme with no scheduled closing date. Captain Exterior Services may amend, replace or withdraw the programme in the future by giving reasonable notice. Changes will not remove Captain account credit or milestone rewards that have already been properly earned before the change takes effect. Where possible, any referrals already in progress when a change is announced will continue under the terms that applied when the referral was made.

15. General

Rewards are intended for genuine customer recommendations and are not transferable between customer accounts unless Captain Exterior Services specifically agrees otherwise. Captain Exterior Services reserves the right to investigate suspected misuse and to withhold rewards where there is reasonable evidence of fraud, manipulation or a breach of these terms. Participation in the programme constitutes acceptance of these terms and conditions.

Promoter: Captain Exterior Services, Hemel Hempstead, Hertfordshire